Help & Support
Notifications

Staying on top of notifications

2 min read
On this page

What this is for

CredPass keeps you posted when something needs your attention - a credential nearing expiry, a document that has finished verifying, or an invitation from a centre. Notifications appear on the bell in the top bar and in a full list you can scroll through.

Key things you can do

See unread alerts on the bell in the top bar
Open the full list to review everything in one place
Get nudged before a credential expires (90, 30 and 7 days)
Know as soon as a document finishes verifying

Good to know

Renewal reminders come at 90, 30 and 7 days before expiry - some documents may use different reminder settings.
Notifications also arrive by email, so you do not miss anything when you are away from the app.

Questions

Where do I find my notifications?
Select the bell in the top bar for recent alerts, or open the Notifications page for the full history.
Will I still be told if I am not logged in?
Yes - important reminders, like an upcoming expiry, are also sent to your email.
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