Help & Support
Getting started

Start here: set up your centre

5 min read · 4 steps
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What this is for

New to CredPass? This short tour covers the four steps to get your centre running: set your compliance requirements, choose a plan, invite your educators, and read your first Quick Report. About five minutes, and your whole team's compliance lives in one place.

Key things you can do

Tell CredPass which documents your centre requires
Choose a plan sized to your number of educators
Invite educators one at a time or in bulk
See the whole team's compliance at a glance in the Quick Report

Step by step

1
Set your compliance requirements

In Centre Settings, choose which documents your centre needs its educators to hold - Working with Children Check, First Aid, qualifications and any others. This is what every educator is checked against.

Centre Settings - Compliance requirements
2
Choose a plan

Subscriptions are tiered by the number of educators connected to your centre. Pick the plan that fits your team - you can change it later as you grow.

The Choose plan screen
3
Invite your educators

From Educators, invite people by email or CredPass ID - one at a time, or in bulk for a whole team. Educators keep their own passport; you see the credentials relevant to their role at your centre.

The invite educators flow
4
Read your Quick Report

Compliance Reports gives you a live grid of every educator against every required document - all clear, expiring, expired or missing at a glance. Export the ACECQA Worker Register when you need it for a visit.

The Quick Report grid

Good to know

Educators own their own data - you see only what is relevant to compliance at your centre, never their private identity page.
You can start on a pilot or free plan and upgrade as your team grows.
The Quick Report updates itself as educators add and renew documents.
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