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Educator Educational Centre

Help & Support

How can we help?

Find out how any part of CredPass works, in plain language.

New to CredPass? Start here - set up your centre A few short steps to configure your centre, choose a plan, and invite your first educators. 5 min read · 4 steps

Browse by section

DashboardYour at-a-glance home for the whole centre.EducatorsInvite, view and manage everyone at your centre.Compliance ReportsQuick Report, ACECQA register and history.Centre SettingsYour profile, required documents and notifications.Subscription & BillingYour plan, payment and invoices.SnapshotsHow a former educator's record is frozen and kept.NotificationsAlerts across your team, on the bell and by email.AccountYour personal login, password and notification choices.Password & sign-inReset your password and how you sign in.Add to your devicePut CredPass on your home screen or desktop.

Popular questions

How do I invite an educator?What does the Quick Report show?How do I export the ACECQA Worker Register?Why can’t I add another educator?How do I change my plan?How do I add CredPass to my desktop?I forgot my password - how do I reset it?

GlossaryPlain definitions for every term. Contact supportStill stuck? CredPass can help.

Security & privacyHow CredPass protects your data - encryption, storage and who can access it. Using CredPass as an educator? See the educator Help Center - the screens an educator uses.

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